Privacy Policy

Uldedaj Residences (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website. This privacy policy explains how we collect, use, and safeguard your information, and your rights regarding your data.

Information We Collect

We may collect information you provide directly, including:

Name, email address, and phone number
Booking or inquiry details, including check-in and check-out dates, number of guests, and special requests
Payment information when booking through our website or linked platforms

We may also collect non-personal information automatically, including:

IP address, browser type, and device information
Pages visited and time spent on our website
Interaction with website features, links, and forms

This information helps us improve your experience and provide you with the services you request.

How We Use Your Information

We use the information you provide to:

Process bookings and reservations efficiently
Respond to inquiries and provide customer support
Send important updates related to your stay, including booking confirmations and changes
Improve our website, services, and guest experience
Comply with legal and regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, track website performance, and understand visitor preferences. Cookies may include:

Strictly necessary cookies for core website functions, such as booking forms
Performance cookies to monitor website traffic and improve navigation
Functionality cookies to remember preferences and settings

You can manage or disable cookies in your browser settings, but some features of the site may not work properly if cookies are disabled.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, enforce agreements, and maintain records for business purposes. Once information is no longer needed, it is securely deleted or anonymized.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any sites you visit.

We may use third-party service providers to facilitate payments, process bookings, or analyze website performance. These providers are only authorized to use your personal data to perform these tasks on our behalf.

Your Rights

You have the right to:

Access the personal data we hold about you
Correct or update inaccurate or incomplete information
Request deletion of your personal data, where legally permissible
Object to or restrict certain types of processing
Withdraw consent at any time (if processing is based on consent)

To exercise your rights, please contact us at:

Email: [email protected]
Phone:

Children’s Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal obligations, or website features. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

Effective Date: 2025